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Llame a 1-800-849-6127 para averiguar cómo obtener los servicios y el apoyo para la salud mental, discapacidades del desarrollo y abuso de sustancias las 24 horas del día, 7 días de la semana en su comunidad. Materiales en español para los miembros se puede solicitar llamando al número anterior.

 

How to Access Services Concern or Complaint?
Call 1-800-849-6127
24 hours a day, 7 days a week

For TTY Calls: 1-800-855-2280

To search for a provider, click here.
For help with a concern or complaint
call Customer Services at
1-888-757-5726

Service Denials Information
For Information related to appealing a service denial, please contact our Appeal Department at: 1-800-893-6246 (ext. 1400)

Important Documents

 

Consumer & Family Advisory Committee Consumer Rights, Empowerment & Advocacy

News and Announcements Upcoming Events

Recovery
One of Smoky Mountain Center's guiding principles is that services should support each individual's potential for recovery, instill hope, empower consumers and support social inclusion. Providing supports and providing opportunities for personal development contribute to restoration of a meaningful life. Peer Support is often an integral component of recovery-based services.
Visit the Smoky Mountain Center Recovery Awareness Page
See the National Consensus Statement
on Mental Health Recovery
Peer Support Information
URAC Accredited HEalth Network, Health Utilization Management, Health Call Center


Serving individuals with mental health, developmental disability and substance abuse issues in
Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties
For Immediate Help, Call 1-800-849-6127                    For Customer Services, Call 1-888-757-5726                    For TTY Calls, contact Relay NC at 711
Compliance Hotline: 1-866-916-4255 Copyright © 2009 - 2014      Smoky Mountain LME/MCO      All Rights Reserved Privacy Policy