Rights

• Your rights as a consumer - Adobe PDF
  REVISED 7/2012
  
• Sus Derechos como Consumidor de Servicios - PDF de Adobe
  
• Your privacy rights - Adobe PDF
  REVISED 9/2012
  
• Carolina Homeless Information Network(CHIN) Privacy Practices - Adobe PDF
  REVISED 6/11/2008

Empowerment

• Consumer & Family Advisory Committee (CFAC) - Web Link
  
• State CFAC - Web Link

Links to Advocacy Organizations

• National Alliance on Mental Illness (NAMI) - Web Link
  
• Advocacy and Customer Services - Division of MH/DD/SAS - Web Link

Downloadable Documents

• SMC Medicaid Fraud and Abuse Hotline Poster
• Smoky Mountain Center Health Plan Consumer and Family Handbook
  (effective 07/01/12; revised 06/05/12)
• Manual para el Consumidor y la Familia del Plan de Salud del Smoky Mountain Center
  (efectiva 07/01/12; revisado 06/05/12)
• Smoky Mountain Center NC Innovations Guide
• Smoky Mountain Center Guia para Pacientes y Familias de NC Innovations
• Smoky Mountain Center Health Plan Revised Advance Directives Section
  Revised July 1st, 2012
• System Of Care Family Handbook - Adobe PDF
• Community Relations and Consumer Education Plan - Adobe PDF