If You Need Help During A Crisis ...
If you or someone you know is experiencing an emotional, behavioral, or substance abuse problem that has built to a crisis level, help is just a phone call away. If you live in Alexander, Alleghany, Ashe, Avery, Caldwell, Cherokee, Clay, Graham, Haywood, Jackson, Macon, McDowell, Swain, Watauga or Wilkes County, Smoky Mountain Center can help you get the support you and your family need during an emergency, 24 hours a day, seven days a week.
1-800-849-6127
24 hours a day, 7 days a week
For TTY Calls: 1-800-893-6246
"Meeting Community Needs, One Person at a Time"
Emergency Services and CIT Coordinator
The Emergency Services Coordinator (ESC) provides oversight of crisis services across the three Smoky regions. There is collaboration and frequent communication among multiple agencies to evaluate high risk cases, identify gaps, resources and provide support to promote community relationships. Agencies include law enforcement, local and state hospitals, Department of Social Services, magistrates, providers, especially mobile crisis management, NC START and other departments within the Smoky Mountain Center LME.
The ESC oversees the State Hospital Pilot program. Review and analysis is completed on state hospital and 3-way hospital admissions.
Training is an important component and the Emergency Services Coordinator is also the Crisis Intervention Team (CIT) Coordinator. CIT Trainings have been held at Mayland Community College, Southwestern Community College, Wilkes Community College, Caldwell Community College and Haywood Community College. A brochure and pictures of the CIT trainings are attached.
As of August 2011, 107 officers across the Smoky catchment area are CIT certified.
Ann V. Robinson is the Emergency Services and CIT Coordinator for Smoky Mountain Center. If you would like to contact her, please use the information below:
Email: robinann@smokymountaincenter.com
Phone: 828-759-2160 ext 3327
Address:
825 Wilkesboro Blvd. SE
Lenoir, NC 28645
SMC Crisis Intervention Teams (CIT) Brochure - Adobe PDF
Article - First CIT Training - Avery Journal-Times - April 1, 2010 - Adobe PDF
Press Release - Macon County CIT Training - Macon County Sheriff's Office - Sept. 27, 2010 - Adobe PDF
Article - Crisis Intervention Training Prepares Officer - The Mountaineer - Oct. 11, 2010 - Adobe PDF
Article - Second Macon County CIT Training - Oct. 25, 2010 - Adobe PDF
Macon County CIT Training Group
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Southwestern Community College CIT Training Group
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International CIT Conference - Virginia Beach August 2008
More than 1000 participants from across the nation and other countries such as Australia, New Zealand,
and Canada, just to name a few, attended this conference in Virginia Beach, VA.
SMC paid for 30 officers to attend this multi-national gathering of CIT professionals.
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