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Title :
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Chief Operating Officer (Fifteen County Local Management Entity)
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Location :
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Jackson County
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Classification :
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To be determined by qualification and experience of candidate
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Position # :
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765-16-373
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General Statement of the Job :
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The position will lead, manage, or oversee all significant LME responsibilities and business operations to ensure optimal administrative functioning. The effectiveness of these activities is essential to Smoky Mountain Center’s core mission, the delivery of fiscally responsible and effective best practice services to the consumers of its fifteen county catchment area, which includes Haywood, Jackson, Macon, Swain, Graham, Cherokee, Clay, McDowell, Caldwell, Alexander, Wilkes, Watauga, Alleghany, Ashe and Avery Counties.
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Essential Job Functions :
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The Chief Operating Officer is responsible for the day to day administrative oversight of a wide range of LME business processes and functions. The primary purpose of this position is to provide administrative oversight, leadership and coordination in the development and ongoing operation of the Utilization Management Plan, the Network Development Plan and the expenditure of funds in all disability areas. The incumbent will accomplish these objectives by working with the directors of several departments to ensure that services identified as best practice are being offered in relationship to understood community need by a provider network with appropriate capacity and quality. These services, provided over a fifteen-(15) county area, are highly varied and provided to a complex at risk client population. The position will also be responsible for ensuring that Smoky Mountain Center is meeting and exceeding expectations around internally and externally established LME performance standards by monitoring data and developing quality improvement plans as needed. As Chief Operating Officer this position provides support and assistance to the Area Director/CEO in all administrative areas of the agency in his absence and other special assignments and projects as directed.
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Minimum Training and Qualifications :
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A Master’s degree in Mental Health, Public Health, Psychology, social Work, Nursing, Business/Hospital/Public Administration, or related human service degree and four years of professional work experience in a community, business or governmental program in a human services or health related field including three years of supervisory, administrative, or consultative experience. Must have an unrestricted driver’s license.
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Physical Requirements :
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Normal range of motion and reasonable physical health and strength will be required. Visual attention sufficient to read, operate a motor vehicle and to observe family interactive process is necessary. Mental concentration is required in the planning of complex interventions, review of assessments, etc. Typewriters, computers, copiers and other office equipment will be used routinely.
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Knowledge of Job :
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An extensive knowledge of management and administration within a public system of mental health, developmental disability and substance abuse services is essential. The individual must have strong interpersonal, communication, problem-solving and analytical skills. The employee must be able to understand and apply the policies and procedures in every aspect of work. Accuracy and attention to detail are essential as well as the ability to identify and solve problems in an effective manner. The Area Director must be able to accurately assess the skills and abilities of others and apply those skills and abilities in the effective management of the area program. This position must have the ability to establish appropriate and respectful relationships/partnerships with persons served and their families. Assist clients in gaining skills to address problems. Ability to work with a multi-disciplinary team approach. Ability to set limits and maintain a helping role and to intervene appropriately to meet the needs of persons or families served woks within the established professional guidelines and treatment plans developed for the profession and client served. This position serves a wide range of clients across a rural catchment area and must be sensitive and able to respond appropriately across the cultural differences present in the service population. Training requirements include awareness of the cultural diversity of clients served.
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Salary :
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Grade/Step is determined by qualification and experience of candidate. Position is full-time salaried with comprehensive benefits. Work schedule is 37.5 hours per week. This position is exempt from overtime compensation.
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Deadline for Application :
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Position is open until filled
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Apply To :
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Send a NC State Application and resume to: Smoky Mountain Center, Department of Human Resources, 44 Bonnie Lane, Sylva, NC 28779. Smoky Mountain Center is an equal opportunity, affirmative action employer.
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PLEASE NOTE THAT INTERNAL APPLICANTS SHOULD BE AWARE THAT CHANGING POSITIONS
WITHIN THE AGENCY COULD RESULT IN BEING RECLASSIFIED INTO TRAINEE STATUS WHICH
WOULD AFFECT YOUR RIGHTS AS A PERMANENT EMPLOYEE. WHEN APPLYING INTERNALLY, CHECK
CLOSELY WITH HIRING SUPERVISOR AND HUMAN RESOURCES COORDINATOR TO DETERMINE IF YOU
ARE FULLY QUALIFIED FOR POSITION OR IF YOU MUST SERVE IN TRAINEE STATUS UNTIL FULLY
QUALIFIED.
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