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Title :
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MH/SA Care Coordinator
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Location :
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Western Region
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Classification :
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To be determined by qualification and experience o
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Position # :
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TBA
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General Statement of the Job :
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The Mental Health/Substance Abuse (MH/SA) Adult/Child Care Coordinator is responsible for providing proactive intervention and care coordination to individuals in identified special health care and high risk high cost populations (as supported by state funding) to ensure that these individuals receive appropriate assessment and services. This is a mobile position with work done in a variety of locations. The MH/SA Adult/Child Care Coordinator may work with consumers in the communities.
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Essential Job Functions :
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Clinical Assessment-Ensures assessments of individuals in identified Special Needs Populations in order to identify need for treatment or monitoring. Ensures clinical assessment and/or refers to other specialists for assessment as needed.
Treatment Planning Care Management as defined by the following:
* Risk Management - Proactively ensures that individuals identified as a Special Needs enrollee that have treatment needs or require regular monitoring have a Behavioral Health Clinical Home and a Medical Home.
* Ensures that a Person Centered Plan (PCP) is developed by a Behavioral Health Clinical Home or, if necessary, by the Care Coordinator to meet needs and to access care for the individual.
* Convenes key providers and others to address needs of the individual through team meetings.
* Identifies gaps in services and intervenes to ensure that the individual receives appropriate care.
* Measures results of intervention and treatment, including reduction in high risk events and inappropriate service utilization.
* Ensures that services for the individual are coordinated across the SMC system and with other systems, including primary care.
Provides clinical discharge planning assistance to local hospitals and tracks individuals discharged from state and local hospitals to ensure they follow up with aftercare services, and receive needed assistance to prevent further hospitalizations
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Minimum Training and Qualifications :
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A Masters degree in a Human Services field (such as Psychology, Social Work, etc) is required, along with at least two years of post-degree progressive experience providing similar services to the population served. Additionally, valid licensure or certification in profession (social work, counseling or psychology) is required.
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Physical Requirements :
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Normal range of motion and reasonable physical health and strength will be required. Must have driver’s license and must be able to use computers, copiers and other office equipment will be used routinely.
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Knowledge of Job :
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A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Must be highly skilled at shifting between macro and micro level planning, maintaining both the big picture and seeing that the details are covered.
MH/SA Adult/Child Care Coordinators must exhibit an extensive understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) and have considerable knowledge of the MH/SA/DD service array provided through the network of SMC providers. Additional knowledge in SMC Medicaid B and C waivers and accreditation is essential.
The employee must be detail oriented, able to organize multiple tasks and priorities, and to effectively manage projects from start to finish. Work activities quickly change according to mandated changes and changing priorities within the department. The employee must be able to change the focus of his/her activities to meet changing priorities.
Proficiency in Microsoft Office products (such as Word, Excel, Outlook, PowerPoint, etc) and SMC information system is required.
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Salary :
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Grade/Step is determined by qualification and experience of candidate. Salary Range is $43,538 - $52,510. Position is full-time salaried with comprehensive benefits. Work schedule is 37.5 hours per week. This position is exempt from overtime compensation.
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Deadline for Application :
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Position is open until filled
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Apply To :
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Send a NC State Application and resume to: Smoky Mountain Center, Department of Human Resources, 44 Bonnie Lane, Sylva, NC 28779. Smoky Mountain Center is an equal opportunity, affirmative action employer.
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PLEASE NOTE THAT INTERNAL APPLICANTS SHOULD BE AWARE THAT CHANGING POSITIONS
WITHIN THE AGENCY COULD RESULT IN BEING RECLASSIFIED INTO TRAINEE STATUS WHICH
WOULD AFFECT YOUR RIGHTS AS A PERMANENT EMPLOYEE. WHEN APPLYING INTERNALLY, CHECK
CLOSELY WITH HIRING SUPERVISOR AND HUMAN RESOURCES COORDINATOR TO DETERMINE IF YOU
ARE FULLY QUALIFIED FOR POSITION OR IF YOU MUST SERVE IN TRAINEE STATUS UNTIL FULLY
QUALIFIED.
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