| Welcome to Smoky Mountain Center
Please click the "+" next to each section to expand it.
House Bill 344 Education Tax Credit for Children with Disabilities who require Special Education Fact Sheet
Having trouble viewing this page correctly? Click here for the fully expanded version.
- Updates on I/DD services
- Communication Bulletins relevant to I/DD services rules and procedures.
See the “Communication Bulletins”
section on the Service Provider tab of this website for the most recent announcements.
North Carolina DHHS definition of Intellectual and Developmental Disability
- SMC I/DD Cross-functional Team
The Intellectual and Developmental Disability Workgroup is a sub-committee of the Clinical Operations
Committee. This workgroup was established to improve services for those with intellectual and
developmental disabilities [as defined by N.C. General Statues G.S. 122 C-3 (12a)] within our
- SMC Provider Operations Manual
Refer to the “Consumer Admission into the LME” section of the
“SMC Provider Operations Manual”
for info on clinical home responsibilities such as entering registration,
target population, claims, transferring consumers between service providers and
- LME Operations Contact List
[see link in Provider Operations Manual, Section II - Provider Relations, “Smoky
Mountain Center Contact List”]
||Advocacy and Other Supports
- The Americans with Disability Act
- U.S. Department of Justice Americans with Disabilities Act Home Page. Includes
information such as information on ADA design standards, guide to disability rights
laws, ADA Q & A, employment myths, and various links and resources.
- Association of Self Advocates of North Carolina
- ASANC is committed to providing services to enable, educate, encourage, and
empower people in the community. We enable people to become more independent and
empowered to make their own decisions. We educate the community, government
leaders, families, guardians and service providers about self-advocacy and the
ABILITIES of people with disabilities. We encourage and empower people with
disabilities to take responsibility for their lives, to help bring about change,
and to strive for equality, acceptance and full inclusion in society.
- The Autism Society of North Carolina
- The Autism Society of North Carolina provides support and promotes
opportunities which enhance the lives of individuals within the autism spectrum
and their families. Information is available for parents, professionals and
- Autism Speaks
- Autism Speaks is a North American autism science and advocacy organization.
The organization is dedicated to funding research into the causes, prevention,
treatments and a cure for autism; increasing awareness of autism spectrum
disorders; and advocating for the needs of individuals with autism and their
families. Autism Speaks’ family resources include such items as the Autism Video
Glossary, a 100 Day Kit for newly-diagnosed families, a School Community Tool Kit,
and a community grant program.
- The Disability Resources Monthly (DRM) Guide to Disability Resources on the Internet
- Disability Resources, inc. seeks to promote and improve awareness, availability
and accessibility of information that can help people with disabilities live, learn,
love, work and play independently. They have an extensive list of links to resources
for those living in North Carolina.
- Disability Rights North Carolina
- Designated by the Governor in 2007 to ensure the rights of all state citizens
with disabilities through individual advocacy and system change, DRNC is part of a
national system of federally mandated independent disability agencies. Disability
Rights helps people across North Carolina gain access to services and opportunity
through its legally based advocacy. We work for justice upholding the fundamental
rights of people with disabilities to live free from harm in the communities of
their choice, with the opportunity to participate fully and equally in
- Comprehensive disability-related information and resources from the federal government.
- Select North Carolina for local information and resources.
- Division of MH/DD/SAS Office of Advocacy and Customer Services
- The Advocacy and Customer Service Section is one of the five sections in the
Division of Mental Health, Developmental Disabilities and Substance Abuse Services.
They report their role is to support advocacy and consumer choice, ensure rights
protection in the community and the state operated facilities and to promote consumer
empowerment. Their staff includes consumers and family members. They will answer your
questions, help resolve your complaints and process your appeals. They have three teams
to assist you: Consumer Empowerment Team, Customer Service and Community Rights Team,
and the State Facilities Advocates Team.
- State Care-Line — Information and Referral Service TTY/Voice/Spanish: 1-800-662-7030
- Division of Services for the Blind
- DSB’s mission is to enable people who are blind or visually impaired to reach
their goals of independence and employment. Our services include the following:
assessment; instruction in daily living, technology, travel and other adaptive
skills; job-related training, job counseling, placement and follow-up; and eye
care related medical services. Individualized services may be provided in the
home, workplace or agency facilities. Services are available in every county for
individuals who meet program eligibility guidelines.
- Division of Services for the Deaf and Hard of Hearing
- The Division of Services for the Deaf and the Hard of Hearing serves
individuals who are Deaf, Hard of Hearing, Deaf-Blind, their families and
the communities in North Carolina by enabling them to achieve equal access,
effective communication and a better quality of life. Services target
individuals, businesses, schools and a wide variety of public and private
agencies. Resources include information on deaf services, hard of hearing
services, deaf-blind services, emergency preparedness, regional libraries,
assistive equipment, and information on interpreting.
- Exceptional Children’s Assistance Center
- ECAC is a private non-profit parent organization committed to improving the
lives and education of children through a special emphasis on children with
disabilities. They provide information, education, outreach, and support to and
for families with children across the state of North Carolina. Information
includes parent education packets/workshops, NC Early Intervention-Early Childhood
On-line Library, and a toll-free information hotline.
- First in Families of North Carolina
- The goal of First In Families of North Carolina is to support people with
intellectual/developmental disabilities and their families to create the lives they want now
and in the future. We oversee twelve regional FIF Chapters across North Carolina.
The First in Families local Chapters offer support to families and individuals
according to their self-defined needs. Examples of supports include recreational
items, home furnishings or modifications, childcare or respite, or repairs to
vehicles. Support can also be the connecting of an individual to vocational,
social, and educational opportunities in the community; whatever it takes - for
people to live and participate fully in their community.
- North Carolina Consumer Advocacy, Networking and Support Organization (NCCANSO)
- NC-CANSO is a consumer-operated organization that seeks to represent and address
the needs and goals of persons who use mental health, intellectual/developmental
disability and/or substance abuse services.
- The People with Disabilities Connection Neighborhood at NCcareLINK is a statewide
link to resources and services. Some services include supports for living
independently, residential care, communication and technology, community advocacy
- NC Council on Developmental Disabilities (NCCDD)
- NCCDD reports that their mission is to ensure that people with intellectual/developmental
disabilities and their families participate in the design of and have access to
culturally competent services and supports, as well as other assistance and
opportunities, which promote inclusive communities.
- National Council on Disabilities
- NCD is an independent federal agency and is composed of 15 members appointed
by the President, by and with the advice and consent of the Senate. It provides
advice to the President, Congress, and executive branch agencies to promote
policies, programs, practices, and procedures that guarantee equal opportunity
for all individuals with disabilities, regardless of the nature or severity of
the disability and to empower individuals with disabilities to achieve economic
self-sufficiency, independent living, and inclusion and integration into all
aspects of society.
- The National Down Syndrome Society
- The mission of the National Down Syndrome Society is to be the national
advocate for the value, acceptance and inclusion of people with Down syndrome.
This site includes such information as fact sheets, education, policy, and
- NC Disability Action Network (NC DAN)
- The NC Disability Action Network (NC DAN) brings members of the disability
community together to claim our power as citizens and take ACTION as a unified
force on issues of local, state and national concern for North Carolinians with
- NC Health Information
- NC Health Info is an online guide to web sites of health and medical information
and local health services throughout North Carolina. Links on NC Health Info are
selected and maintained by North Carolina librarians.
- A component of NC Health Info is the
Local database, a collection of Web links to more than 6,000 web sites of local
health facilities in all 100 of North Carolina’s counties.
- Partnerships in Assistive Technology
- Partnerships in Assistive Technology is a non-profit organization dedicated
to increasing access to assistive technology and information technology for North
Carolinians with disabilities through training, equipment recycling, advocacy,
and technical assistance.
- They partner with state agencies, non-profit groups, the Southeast ADA Center
and grassroots disability groups to help make communities accessible for people
with disabilities and to ensure access to the tools they need to live
independently, work, access educational and recreational opportunities, and
participate in community events.
- This list is not complete. The websites above may include links to other organizations
that provide support and advocacy for the intellectual and developmental disability
||Authorizations for State-Funded I/DD Services
- eg. Developmental Therapy, Personal Assistance, Personal Care Services, Respite,
- For information on service authorizations for state-funded services, refer to the
Authorization Information” section in the Provider Section of this website.
- To access an Emergency Services Department in your region, use one of the following
- For consumers in our Western Region (Cherokee, Clay, Graham, Haywood,
Jackson, Macon, Swain), call 1-888-315-2880.
- For consumers in our Northern or Central Regions (Alexander, Caldwell,
McDowell, Allegheny, Ashe, Avery, Watauga, Wilkes), call 1-877-492-2785
- For any other county, call the nearest Region listed above.
- For those under the age of 18, available resources include TRACK
- For more information on TRACK, use the link below to view the authorization section of
SMC Authorization Info
- For adults, available resources include I/DD Diversion and Emergency Respite.
- Adults living in North Carolina with an Intellectual/Developmental Disability may access
Emergency Respite or I/DD Diversion services through Smoky Mountain Center. Use the link
below to view the authorization section of this website for more information.
SMC Authorization Info
- Diversion Law
||Employment – Supported Employment Agencies
- Please see the SMC Provider Search tool on this website for a listing of services.
Find a Provider
||EPSDT (Early Periodic Screening, Diagnostic and Treatment Medicaid Services for Children)
- Early and Periodic Screening, Diagnosis and Treatment (EPSDT) is the federal law that says Medicaid must provide all medically necessary health care services to Medicaid-eligible children. The services are required even if the services are not normally covered by children's Medicaid.
- For more information, such as procedures for requesting EPSDT services or provider documentation requirements, see the following links:
- Medicaid is a health insurance program for low-income individuals and families who
cannot afford health care costs. Medicaid serves low-income parents, children, seniors,
and people with disabilities.
- NC Division of Medical Assistance (DMA)
- The DMA manages the Medicaid and Health Choice programs, and is a division of the Department of Health and Human Services (DHHS).
- The NC-SNAP is a needs assessment tool that, when administered properly, measures an
individual's level of intensity of need for developmental disabilities (I/DD) supports and
- The NC-SNAP should be re-administered at least annually or whenever there is a significant
change in the individual’s need profile (e.g., the individual suffers a debilitating stroke).
- For the most current procedures on submitting NC SNAP forms, please see our Operations Manual
which can be located at the following link: SMC Provider
- To access the scanned copy of the NC SNAP, providers can go into the BUI system, select “Document
Import and Viewing,” “View Imported Documents”, “Specify Client,” enter the consumer record number,
then select “Clinical Forms” and search the list for documents with the description “NC SNAP
- For more information on NC-SNAP, see the Division website at:
- SMC is required by DMA to honor authorizations completed by VO that extend beyond June 30, 2012. ICF-MR providers do not complete the
UR--utilization review--process (have their services authorized) through VO. However, SMC wants to honor the end dates of the current URs
for ICF-MR residents. To do this, we are asking the ICF-MR providers to send in a copy of all current UR forms for residents whose Medicaid
county of eligibility is one of the 15 SMC counties. We will use this as the end date of the "authorization"¯. We will need you to send an
updated UR AT LEAST 10 days prior to the expiration of each resident's current UR.
The NC Innovations LOC Determination is to be utilized when ICF-MR agencies submit UR under the Innovations Waiver. This form is to be utilized
at the next UR submission for an individual served in the ICF-MR facility. Additionally, this form will be utilized by ICF-MR facilities for
initial UR submissions as well.
- ICF-MR LOC Form
Please be sure to fax the ICF-MR LOC Form to 828-452-3473 to the ATTENTION of IDD UR
||NC START (North Carolina Systemic, Therapeutic Assessment, Respite and Treatment) Program
- The NC START Model provides prevention and intervention services to individuals who are at least 18 years of age with developmental disabilities and complex behavioral needs through crisis response, training, consultation, and respite. The goal is to create a support network that is able to respond to crisis needs at the community level. Providing community based, person centered supports that enable an individual to remain in their home or community placement is the first priority.
- NC START does not replace any element of the current service continuum but works in conjunction with all other services
- NC START Brochure
- NC START FAQ
- How to get a consumer on the wait list for a residential slot
- Download the “State Funded Residential Referral Profile” form from this website. Use the link below to view the authorization section of this website to access that form.
- The completed form should be submitted to the SMC Service Management Department via fax at 1-877-651-9968.
- Expect to receive confirmation that we have received this form within 2 business days of our receipt of your fax. If you do not hear from us, please re-send the fax or phone someone in our Service Management Department.
- NC Division of Health Service Regulation
- The Division of Health Service Regulation oversees medical, mental health and group care homes, emergency medical services, and local jails. They check to see that people receiving care in these facilities are safe and receive appropriate care. They make certain that medical buildings are built only when there is a need for them.
- Please see the SMC Provider Search tool on this website for a listing of services.
Find a Provider
- Social Security Administration
- For information on benefits such as SSI, Medicare, etc. go to the following link:
||Supports Intensity Scale (SIS)
- The Supports Intensity Scale™ (SIS) is a tool designed to measure the relative intensity of
support each person with developmental disabilities needs to fully participate in community life.
In the NC public system, individuals with CAP-MR/DD choosing to self-direct their services, and
individuals with high medical and/or behavioral needs will be prioritized to have a SIS completed.
- NC Division MH/DD/SAS
- See this page for more information including a brochure, Questions & Answers (contact
information at the State), and Additional Resources and Information that links you to the
DDTI website where individuals, families, guardians and advocates can find information such
as Tips for Respondents and a Fact Sheet for Children.
- Adult SIS Assessment Instrument - Adobe PDF
- Child SIS Consent Form for Families - Word DOC
- Child SIS Version - Adobe PDF
- SIS Case Management Training - Word DOC
- SIS Examiners List - Word DOC
- SIS Case Manager Training - Adobe PDF or Microsoft PowerPoint PPT
- American Association on Intellectual and Developmental Disabilities (AAIDD)
||TRACK (Therapeutic Respite Addressing Crisis for Kids)
- Crisis service for children with a Intellectual/Developmental Disability,
age 5 – 17. Use the link below to view the Authorization section of this website
for more information.
SMC Authorization Info
||Training and Education
- Developmental Disabilities Training Institute
- The Institute works to share knowledge, skills, and foster improvements of
services and supports for persons with intellectual/developmental disabilities
in North Carolina in a variety of ways. This goal is currently accomplished through
providing community based training events, technical assistance, and the
development of training tools.
- Diagnostic Manual—Intellectual Disability (DM-ID)
- A manual developed by the National Association for the Dually Diagnosed (NADD)
in association with the American Psychiatric Association (APA) that is an
adaptation of the DSM-IV-TR. The title of this manual is DM-ID: A Textbook of
Diagnosis of Mental Disorders in Persons with Intellectual Disability. An abridged
version is published as DM-ID: A Clinical Guide for Diagnosis of Mental Disorders
in Persons with Intellectual Disability
- IPRS 2012 Service Plan
- SMC MCO & Provider Care Coordination
- Residential And Periodic QP Training Presentation
- IDD TCM Transition Training for Periodic and Residential Services Providers (Qualified Professionals)
- ALL I/DD Provider AGENCIES – IMPORTANT CLARIFICATION ABOUT TCM TRANSITION INFORMATION
||Traumatic Brain Injury (TBI)
- NC statute defines TBI as a Intellectual and Developmental Disability. Use the link below to
view the TBI section of this website for more information.
SMC TBI Webliography
The links in this document are provided as a convenience to readers of this webpage. Smoky Mountain Center is not responsible for their content. In addition, please note that information provided here is not a substitute for professional clinical advice.
For Immediate Help, Call 1-800-849-6127 For Customer Services, Call 1-888-757-5726 For TTY Calls, 1-888-757-2280
Copyright © 2009 - 2013 Smoky Mountain Center All Rights Reserved