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Smoky Mountain Center is a URAC Accredited Agency
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Smoky Mountain Center is committed to collaborative partnerships with community stakeholders in the 15 county region. By working together, SMC believes that we can improve the lives of those we serve.

The SMC Board of Directors is the governing body for the organization and is made up of county commissioners, consumers and family members, and community and business representatives, from each of the 15 counties served by SMC. This Board sets policy for the organization and serve as liaisons between SMC and the counties in the catchment area (see Board of Directors link).

The Smoky Mountain Consumer and Family Advisory Committees (SMCFACs) are made up of consumers and family members who represent each disability area, as well as Alexander, Alleghany, Ashe, Avery, Caldwell, Cherokee, Clay, Graham, Haywood, Jackson, Macon, McDowell, Swain, Watauga and Wilkes Counties. The Advisory Committee to the SMC Board of Directors and Administration work together as a group to provide meaningful input into the availability and quality of services in the region, as well as comment on SMC’s local business and strategic plan. (see CFAC link).

Smoky Mountain Center has a community of providers that offer a full array of mental health, substance abuse and developmental disability services to consumers and their families in the catchment area. This partnership is vital to ensuring that individuals get the services they need that are based on best practice treatment models that promote real life outcomes (see Provider Network section).

Smoky Mountain Center continues to work to develop much stronger ties with each of the 15 County Boards of Commissioners to provide education and information of agency initiatives, solicit input and feedback, and to be responsive to needs in each of the counties served by SMC. This partnership continues to grow as SMC becomes a fully functional manager of public resources.

Lastly, but certainly of critical importance, SMC continues to partner with social and juvenile services, school systems, health departments, law enforcement and the adult court system, hospitals, and related non-profit agencies in the region to identify service needs and provide ongoing communication regarding reform initiatives. Local Community Based Clinicians also work closely with these county-based agencies to ensure coordination of care for consumers and to participate on interagency planning councils.

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Serving individuals with mental health, developmental disability and substance abuse issues in Alexander, Alleghany, Ashe, Avery, Caldwell, Cherokee, Clay, Graham, Haywood, Jackson, Macon, McDowell, Swain, Watauga and Wilkes Counties
For Immediate Help, Call 1-800-849-6127                    For Customer Services, Call 1-888-757-5726                    For TTY Calls, 1-888-757-2280
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