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Provider Phone Line:  1-866-990-9712

 

ATTENTION: Smoky Operated Services Request for Proposals
If you have any questions / comments / concerns about the Smoky Operated Services Request for Proposal (or any of its associated documents in the SOS RFP Document Library) and you don't currently see it listed on the SOS RFP Frequently Asked Questions, please send an email to sosrfp@smokymountaincenter.com and include as much information as you can so we can answer your request.

ATTENTION PROVIDERS: If you have any questions / comments / concerns about the Budget Cut issues we are currently dealing with, please send an email to BudgetCutFAQ@smokymountaincenter.com and include as much information as you can so we can answer your request. To see the questions that have been submitted already, and their answers, head on over to our Budget Cut Frequently Asked Questions page.

Welcome to the Smoky Mountain Center Provider Page!

This area of the SMC website is dedicated to new and existing service providers. The pages listed in the menu to the left contain all of the information you need to be an informed provider within the SMC service area.

If you are a new provider please review the “New Provider Info” link to learn more about Smoky Mountain Center and to obtain information on how to become a SMC Network Provider. If you are an existing provider please explore the additional links to view information relevant to you.

Should you have any questions, please do not hesitate to contact our Provider Relations staff at 828-586-5501 and listen carefully to the menu options, or call toll free 1-866-990-9712 or email us at providerinfo@smokymountaincenter.com.

Are you a provider with a current contract or MOA with Smoky Mountain Center but you cannot find yourself in the Provider Search on this website? Do you need to update your listing in the Provider Search or even add a new service to the listing? Then click here to download our update form (UPDATED 11/03/2009). Then fill it out in Microsoft Word and email it to us, as an attachment, at providerinfo@smokymountaincenter.com.

Download the SMC Provider Operations Manual
Updated 02/03/2010
Serving individuals with mental health, developmental disability and substance abuse issues in Alexander, Alleghany, Ashe, Avery, Caldwell, Cherokee, Clay, Graham, Haywood, Jackson, Macon, McDowell, Swain, Watauga and Wilkes Counties
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